CSDM System Architect (ServiceNow)

Role:
Team: This is on the Technology Lifecycle Management team under ETS (Infrastructure). They are helping create the foundation and backbone of the ServiceNow product across the Enterprise via strategy, roadmapping, governance, and collaboration. 
Start: ASAP
Interview Process: 1-2 round video WebEx

Background Check:
7 year criminal (federal, county, state)
Employment verification – 7 years
Education verification
Drug test - 10 panel
Hours / Shift: First – 40 hours / week

Dress code: Business casual

Must haves:
7+ years within system architecture/design related to CSDM (Common Service Data Model) – CSDM implementation experience
3+ Hands on CSDM 4.0 experience with ServiceNow
Bringing all ServiceNow modules together
mapping models
proven track record of producing artifacts on how things will get done
MS Power App / Power BI and the ability to do “no code development” or “low code development”
Show and articulate demos and information within these tools – translating information to the “why” and “what”
Ability to understand business requirements but also understand how things would translate in a product like ServiceNow
Agile exposure

Required Soft skills:
Comfortable asking questions
Ability to show what’s worked and what hasn’t worked in previous roles/environments
Proven track record of working with VPs and above
Inquisitive mindset
Self-starter

Nice to haves:
Deep understanding of ServiceNow/ITSM/ITAM
APM (Application Portfolio Management) experience


The manager said if someone has worked CSDM and has done some mapping into ServiceNow modules, they will understand this role and be a good fit. Looking for someone who has been there done that – that isn’t a business analyst, but focused on systems and architecture. They will be in the trenches with ServiceNow