Customer Service Representative

What you will be doing:

On the phones but not call center. Answering phones, Data Entry, looking up peoples memeberships and entering in information into the comptuer

Responsibilities:

• Membership processing

• Preparation and validation of information

• Outbound/ Inbound calls

• Finance related activities

• Data Entry (minimum of 6 months in a professional setting)

Experience level:

• 2+ years experience in accounting, finance or related field

• Proficiency in math, data entry, typing, spelling and grammar

• Demonstrated ability to work in a team-based environment

• Successful customer service track record

• Ability to diagnose, analyze and solve a variety of quantitative and qualitative problems

• Ability to communicate clearly and professionally

• IT experience preferably in a PC windows based environment

• Willing to learn new tasks and adapt to new business requirements

• Excellent conflict resolution and decision making capabilities

• Ability to work productively at multiple task

HS Diploma or GED required.