Dear Candidate,
Greetings!!
Refer and earn handsome incentives!!
We have urgent requirement with our premium clients based in UK
Below is the jd for your reference:
About our Client
With over 20 years of experience providing a full range of online marketing services, we help businesses compete and succeed in the online market. We meet the needs of hard-working, entrepreneurial business owners at any stage in their life cycle, with affordable, subscription-based solutions.
Working Hours
Monday to Thursday: 8:45am till 5:00pm
Friday: 8:45am till 4:45pm
Job Purpose
This is a customer facing role, dealing with clients via telephone and email. Your main responsibility is dealing with clients from all over the world, supporting them with digital related questions such as billing, DNS and Email Management.
You will need to have a basic knowledge of the “Digital” world, websites, emails, DNS, domain support etc. You will be having open conversations with clients discussing and answering any questions related to products they hold with us. Excellent communication skills desirable, and the ability to speak to clients with varying levels of knowledge and understanding of the product.
Outside of the phone-based role, around 25% of you day to day responsibilities are admin based, replying to tickets from customers with queries regarding their products. The ability to work tickers efficiently is essential, as are well written replies to customers.
Also, the ability to be able to move through various brands and products from call to call, or ticket to ticket, and working on multiple systems.
Key Responsibilities
Ideal Candidate
We are looking for someone enthusiastic, willing to learn, and with fresh ideas. Computer literacy is essential, along with a technical / digital mindset and the ability to work at a fast pace. The ideal candidate will have a great phone manner, be enthusiastic towards client’s businesses, and strive to get the best for our customers.
If you or your friends are interested please share your cv @[email protected]
Regards,
Nidhi Tiwari
Technical Recruiter
Post your jobs at world’s 1st & only Global Technology Job Portal www.iitjobs.com
Refer consultant and earn Rs 50000
Any Graduate
INR 1000000 -3000000