Description

What’s the job?  Customer Success Specialist

 

What you’ll do on the job:

  • Manage Client Portfolios
  • Analyse Customer Data and improve customer experience
  • Sustain business growth and profitability by maximising value
  • Minimise customer churn
  • Handle and resolve customer requests
  • Highly organised and able to multi-task
  • Self-driven and proactive in nature
  • knowledge of customer success process

Who’ll be a good fit:

  • Experience working with a CRM
  • Ability to deliver engaging presentations
  • Attention to details and good problem-solving skills
  • Excellent Interpersonal skills
  • Excellent written and verbal communication 

Perks: 

  • Collaborative and fun team.
  • Flat organizational structure.
  • Rewards and recognition.
  • Health care benefits.
  • Upskill allowance.
  • Located at the heart of the city with world class infrastructure

Education

ANY GRADUATE