The Role Will Be Accountable For The Following
Defining user stories and gathering and translating requiements from the buisines users into
technical requirements that can be used by the development team to deliver a solution
Delivering process improvements and clear workflows with clear communications to the end
user;
Facilitating internal communication (discussions, decision making and conflict resolution) and
fostering effective collaboration between teams;
Working with product owners to manage backlogs and define new requests including the
definition of clear and testable acceptance criteria;
Driving and managing workshops to map workflows, processes and gather requirements,
with avariety of stakeholders – Technical, Non technical, Heads of department;
Obtaining cross team consensus, in order to drive progress forward towards a goal;
Working with stakeholders to manage scope and ensure prioritized product backlog is
refined periodically to align with customer priorities
Managing queries and engagements from various stakeholders and teams;
What you will bring to the role
Experience working as a Business Analyst within an agile Software Development team for at
least three years;
5+ years woring as a Busines Analyst and relevant industry certification;
Excellent skills and knowledge of collaborative leadership, facilitation, situational awareness,
conflict resolution, continual improvement, empowerment, and increasing transparency;
Knowledge of the patterns and techniques used in an Agile project e.g. burndown metrics,
backlog tracking, velocity, task definition, retrospectives and defect management;
Experience in defining artifacts used in Agile delivery eg epic, stories, tasks;
Excellent communication skills and able to drive and manage workshops independently;
Experience of managing stakeholders
Competency in Microsoft Excel, Visio and PowerPoint in order to conduct data analysis and
present raw data in a simplified manner displaying trend analysis and highlighting
outliers/exceptions;
Experience in deliverying process flow diagrams and process improvements assocaited with
complex system flows;
Knowledge of different Coud environments (eg Alibaba, GCP, AWS, Azure);
Ability to speak, read and write in English;
Experience with working on ticketing tools eg JIRA and ServiceNow
Any Graduate