CyberArk SME

Minimum 8+ years Information Technology experience.

Good understanding in Administration and support of CyberArk products.

Experience in implementing/ managing fully integrated, highly available application environment.

Excellent knowledge and understanding of various PAM concepts.

Knowledge of databases to support IDM platforms.

Must have knowledge of supporting technical components for complex applications.

Effective communication with client / peers.

PAM Specific Responsibilities:

Having a strong knowledge of the CyberArk privileged Identity Management (PIM) suite, including EPV, CPM, PVWA, PSM, PSMP, AIM and OPM.

Capture detailed requirements for the CyberArk solution based on input from platform owners, eco-system owners, the target architecture, and high-level requirements.

Performing compliance checks on CyberArk for IT security safes and to Provide alerts and reports appropriately. Investigate, Provide RCA and resolve Incidents.

Monitor logs and events for Windows, UNIX and User identity management platforms to provide views of misuse or malicious activities.

Responsible for privileged User account administration of various Windows, DB, network and UNIX accounts using CyberArk components.

Integrating various platforms with CyberArk, such as Windows servers, UNIX servers, Databases and networking Devices.

Perform health check monitoring on all CyberArk severs to ensure consistent availability of system to end user.

Creating and Managing Safes, platforms and Owners.

CPM policies management or redistribution.

Implementing the Password Upload Utility.

Exposure to develop custom plugins and connection components.

Auditing Accounts and work on various reports, user’s server login issues and user permission issues as per requirements.

Basic knowledge of SQL, PLSQL, UNIX, Active Director, Windows etc.

Entrust HSM environments support for key management processes relating to CyberArk keys stored.

Entrust HSM maintenance tasks relating to service operation, such as patching, backup and health checks, log reviews, security reviews, and performance reviews etc.

Prepare Monthly reports of KPIs, health/performance trends, Privileged access management controls, failures, usage trends, license capacity, MTTR, demand requests, recommendations for service uplift etc.

To qualify for the role, one must have:

Bachelor’s degree or foreign equivalent required. Will also consider three year of relevant work experience in lieu of every year of education.

At least 8 years of experience with Information Technology.

Additional Skills:

Excellent customer interfacing skills.

Excellent written and verbal communication skills.

Strong attention to detail and outstanding analytical and Problem-solving skills.