DAP Developer

Purpose of the Job

To develop vibrant content for internal/external customer communication channels. Candidates with corporate content writing experience is preferred. Expertise in HTML & CSS coding knowledge & Digital Adoption Platform walk me development is desirable. Applicant who has multilingual, Video Tutorial & in app content creation experience in addition will have an edge.

Responsibilities

• Develop interactive UI elements within application using tools like walk me or whatfix
• Writing clear marketing copy to promote our products/services, attract customers and boost brand awareness
• Ensure all-around consistency in Style check, clarity and conciseness in writing
• Quality assurance of all content moved for next level of review
• Strongly adhere to processes and guidelines
• Strong research skills including gathering and analyzing data from SME’s to develop respective documentation
• Must have the ability to understand the products by hands-on experience
• Manage multiple assignments simultaneously while working independent and with other writers
• Develop and maintain wide variety of topics for multiple platforms such as newsletters, blogs, websites, training materials, video or in app tutorial scripts, etc.

Qualification

• Any Computer Degree with 3+ years of proven work experience in Digital Adoption Process & in app content writing

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Skill Set

• Extensive knowledge in walk me/whatfix, SnagIT and Camtasia
• Expertise in CSS & HTML
• Proficiency with Office suite such as MS Word, MS Excel, MS Visio, etc.
• Flexible writing style and ability to turn engineering speak into easily understandable concepts. Must have excellent verbal & written communication skills
• Familiar with the process of Documentation Development Cycle, attention to detail, critical and analytical thinking and highly motivated individual with ability to grasp complex engineering concepts
• Ability to maintain confidentiality and work in a fast-paced environment to meet aggressive deadlines
• Successful track record of working independently both in an office and telecommuting setting
• Should have the portfolio of published articles