Data Analyst

Qualifications

 

• Bachelor's Degree in related field preferred.
• Two (2) to five (5) years experience in related field is required.
• Demonstrated knowledge/competency in the following areas: claims or inquiry processing experience preferred, analytical experience, ability to produce statistical information from conceptual needs, and working with PC application and/or mainframe systems preferred.
• Effective verbal and written communication skills.
• Ability to lead and contribute to process improvement programs.
• Excellent interpersonal skills necessary to interact with all levels of all personnel.
• Ability to work independently
• Self-starter/Self-motivated
• Other related skills and/or abilities may be required to perform this job.
• Department Requirements:
• Create and present reports and presentations to display operational data and proposed business changes
• Customer Service experience interfacing with internal and external customers
• Demonstrated project work/corporate work group experience (within the last year)
• Provide support to internal and external stakeholders by answering questions, supplying information, support of corporate tools, and training
• Document and assist with implementing standard policies and procedures
• Develop and document workflows
• Identify and or analyze business problems and develop recommendations for solutions
• Participate in systems testing
• Develop procedures/controls and provide recommendations for the ongoing improvement of the updated process
• ACCESS Database knowledge
• MS Word/EXCEL working experience
• PowerPoint working knowledge
• Microsoft Outlook
• Excel & Access work samples if requested
• Department Preferences:
• SharePoint working knowledge
• Initiative, resourceful
• Continuous Improvement Process education/training