Data Analyst

Key Responsibilites/Requirements

Job Functions

Mine samsung.com traffic, engagement, and sales data to drive actionable insights on a product, category and general business level.

Leverage analyses and insights to support improvements in customer experience and eCommerce revenue growth.

Analyze Demand (traffic) and Conversion data and work with stakeholders across Marketing, Product, Promotions, Site Merchandising, etc. to optimize user experience.

Measure quality and behavior of samsung.com traffic across the consumer journey.

Identify and understand the behavior of buyer segments/cohorts.

Lead and partner with other teams to execute and measure A/B test and targeted messaging on samsung.com.

Provide data-driven thought leadership to help the business identify areas to improve in terms of traffic, marketing investments, site optimization, and promotions. Leverage predictive modeling techniques in the process.

Continually evolve analytics processes and tools; incorporate new sources of data to improve understanding Samsung' digital business and customers.

Execute deep dive analysis to answer key business questions related to the Samsung digital platform.

Prepare reports and support stakeholders with deriving insights for WBRs (weekly business reviews).

Proactively work with business units and teams to understand and translate data-driven initiatives and potential ideas. Synthesize ideas and suggestions from stakeholders and users to determine what to build based on business priorities, strategy and vision

Advise business units on how to leverage our existing enterprise wide analytics technologies, platforms and data assets in the most effective and efficient manner

Solicit customer evaluation of Data Analytics performance and devise measures for improvement

Help drive adoption and utilization of expanding company data and analytics assets; partner with BI & Data platform team to democratize data across the organization.

Basic Qualifications

Bachelors in Engineering, Mathematics, or other quantitative field

3+ years of hands-on experience in Data Analytics or related roles such as Quantitative Marketing or Operations Research

3+ years of experience in data manipulation using SQL

Experience in an eCommerce and/or Digital Marketing environment

Strong problem solving ability

Excellent communication and data presentation skills

Strong project management skills; proven experience in managing multiple tasks simultaneously with a rigid determination to meet deadlines

Traits/Behaviors/Abilities For Success

Succinct/proactive/confident communication data-driven insights (translating data into "business speak") to all levels of the business stakeholders from operational to executive

Self-starter mentality with the ability to deliver results under minimal supervision High level of intellectual curiosity, boldness, and honesty, and comfort level with ambiguity

Comfort in reprioritizing items as situations evolve to maximize team's impact Openness to work with different cultures and working styles

Most importantly, you enjoy being an integral part of a fast-paced, collaborative team; possess an innate entrepreneurial spirit to explore the uncharted