job Summary
Leads repairs, corrective maintenance, and complex installations. Guides others in resolving incidents, and recommends new procedures to resolve faults.
Responsibilities
Facility/Infrastructure Maintenance
Performs site inspections and monitors the building and IBX alarms
Performs preventative maintenance on site infrastructure (e.g. maintenance of primary infrastructures), or manages vendors
Leads repairs and corrective maintenance
Advises other team members on repairs and preventative maintenance
Leads and coordinates critical infrastructure operations
Site Administration
Completion of site logs and issuing of permits, such as MOPs and scripts
Incident Management
Instructs on-site staff during incidents
Work Orders
Leads others with work requests and circuit installations
Performs capacity management
Collaboration
Identifies and understands underlying issues probes the facts
Can identify component level faults and provide recommendations for new procedures
Utilizes resources outside of the department as necessary
Additional Projects
Leads infrastructure project activities
May recommend infrastructure projects
Qualifications
5+ years experience
High School Diploma
Any graduate