Data Center Engineer

Description:
Must Haves: 
Must be familiar with and have experience using DCIM tools and/or ServiceNow. 
Must have hands on experience installing data center compliant cabling and troubleshooting any issues. 
Must have excellent communication skills, 10/10 both verbal and written. 
Must have proficiency with MS Office Suite. Multi-tasking is also a must have. 
This position will require regular lifting of 30lbs or more servers.

Position overview:
Ensures the quality, efficiency and timeliness of new installations and moves. 
Responsible for planning and coordinating major installations. 
Performs installation, implementation, and upgrades of internal systems. 
Assists in determining suitable software to meet user requirements. 
Troubleshoots software and hardware failures and identifies network problems when they relate to personal IT Hardware. 
Maintains an inventory of all equipment, hardware, software and supplies. 
Full use and application of standard principles, theories, concepts, and techniques. 
Provides resolutions to an assortment of problems. 
Works under normal supervision. 
Follows established directions. 
Work is reviewed for accuracy of technical analysis and overall adequacy. 
Primarily intra-organizational with occasional inter-organizational and external customer contacts on routine matters. 
College Degree or equivalent experience; work towards advanced studies/degree preferred. 
Typically has 2 - 4 years related experience.

Responsibilities:
Assists with monthly and yearly asset management reporting to include asset receivables, verifications of asset receipts for invoice payments; and yearly asset management reporting. Manages asset disposal and verification of e-waste certification of end of life equipment.
To work with others to provide and maintain a stable environment in the Data Center/Computer rooms and Communications closets.
Involved with diagnosing problems and aiding the customer in resolving any issues.
Maintain safety and security of Data Center and Computer rooms.
Install / Rack and stack hardware (switches, servers, appliances etc...)
Install /Test / troubleshoot cabling (coppers and fibers)
Maintain inventory for equipment keep records of warranty for all tools and equipment.
Centralized receiving and asset management.
Escorting vendors

Qualification:
2-4 years’ experience in Data Center. Knowledgeable about San Storage, Network Operations, Telecommunications and other operations support functions.
Strong knowledge of DCIM tool and ServiceNow
Familiar with MSOffice Suite (Excel, PowerPoint, Access, Word, Visio)
Working knowledge of telecommunications technologies, systems, and circuits
Must have proven ability to manufacture and install data center compliant cabling (Cat5e, Cat6, fiber)
Excellent verbal and written communications skills
Excellent analytical skills and problem-solving skills
Ability to identify and resolve conflicts
Ability to manage multiple priorities under tight deadlines
Ability to test servers, server components, and other hardware as needed
Detail-oriented and Multi-task

Skills: 
Category Name Required Importance Experience
Areas of Expertise Cabling Yes 1 2 - 4 Years 
Software Skills Data Center Information Management Yes 1 2 - 4 Years 
Software Skills MS Office Yes 1 2 - 4 Years 
Software Skills ServiceNow Yes 1 2 - 4 Years