Description

Advance calculation

-Google sheets

-Tableau

-Python coding

 

- 5+ plus years in related sales and operations planning with strong data and analytics skills; Dynamic workforce management (service planning) experience an advantage

-Experience in developing workforce capacity planning models.

-Broad end to end supply chain and operations process knowledge

-Deliver proactive analysis of provided financial forecast and creation of operational forecasts to produce effective projections of inputs and capacity requirements.

- Analysis of inputs and recommendation of trends or variances to plan to ensure accurate planning of all input variables affecting the forecast and staff planning.

-Analysis and recommendations for staffing group effectiveness that drive efficiency balance with quality.

-Drive model improvements to maximize statistical confidence and operational accuracy; Support flexibility and effectiveness of supporting models.

-Provide business analytics and data gathering to support detailed modeling of Capacity Planning and metrics statistically confident projections.

-Interface with call center leaders to understand the fast changing business needs and planning risk effectively to ensure effective capacity to demands

Key Skills
Back To Jobs