Deskside Admin

Job Description :     Deskside Admin  
Sparks, NV (Onsite)

• Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.
• Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues.
• Remote support & troubleshooting of end user issues
• Windows OS, MacBook support
• Zscaler troubleshooting
• Provide hands-on technical support for end-users, including troubleshooting hardware and software issues at the desktop level
• Install, configure, and maintain desktop hardware, software, and peripherals.
• Respond to and resolve service requests and incidents related to desktop and user support.

Set up and deploy new desktops, laptops, and mobile devices for end-users