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Deskside Support Engineer
Hays
Bengaluru, Karnataka, India
Description
Responsibilities:
You will represent the human face of IT technology to all office users in our offices.
Supporting the Arm global users on Windows, Mac and Linux operating systems.
Accountable for the support of technology however and wherever it is used by the people you support!
Required Skills and Experience :
Experience working in a geographically diverse organization.
Provide dedicated support to key decision-makers and the wider community.
Personalize work and take responsibility for outcomes.
Have hands-on technical experience with Windows, Mac, or Linux.
Have strong IT asset management knowledge and experience.
Work to tight SLAs and KPIs while focusing on customer satisfaction.
Knowledge of Active Directory, Domain, DNS, DHCP, and cloud technologies.
Have excellent verbal and written communication skills.
Have at least 5+ years of front-line hands-on online support experience.
“Nice To Have” Skills and Experience:
Possessing an ITIL Foundation certification or having a good knowledge of ITIL principles is desirable.
Key Skills
Active Directory
Domain
Dns
Dhcp
Windows
Mac
Linux
Education
Any Graduate
Apply Now
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Posted On:
24-Oct-2024
Experience:
5+ years of experience
Openings:
1
Category:
Deskside Engineer
Tenure:
Flexible Position
Apply by cover letter
Cover Letter Text