Description

Job Description:

  • Need 2 entry level contractors to perform onsite support tasks.
  • Examples of tasks for this role include:
  • Configuring New Hire Laptops
  • Asset disposal and pick up
  • QR Conference Code Creation
  • Filling Vending Machines
  • Call Center Reconfiguration
  • Processing laptops into/out of Legal Review
  • Receiving equipment/updating equipment portal
  • Asset Management (Audit scans, inventory, orders)
  • Coordinating 3rd party Repair Services
  • WPS Hotspares
  • AV Room Sweeps
  • This role’s contributions help the full time Austin technicians focus on more complex and urgent priorities such as Tech Bar, Incident Resolution, and Projects.

 

Skills:

  • Basic tech support and troubleshooting skills for Windows/Mac
  • Imaging and provisioning computers
  • Working with a ticketing system
  • Program/Project Overview          
  • Additional head count to assist Onsite Technical Support team and Visa’s internal users.
  • Engagement Deliverable(s)         
  • Closing tickets and tasks
  • Supporting hardware audits
  • Assisting with hardware refresh
  • AV Room Sweeps
  • Asset Management Tasks (audit, vending, inventory)

Key Skills
Education

Any Gradute

Back To Jobs