Desktop Support

Job Description

Key Responsibilities

• Provide support for End User Requests for all local Volvo Customers.
• Ensure the ability to deliver equipment and support according to Service Levels
• Ensure documentation and follow-up communications are performed in a professional way
• Be the natural contact for end-users regarding questions around equipment orders
• Troubleshoot and resolve system and order issues.
• Provide or assist in reporting requests on as needed basis.

Essential Skills And Experience

• A minimum of three years of IT experience
• Excellent Analytical skills
• Good Microsoft O365 Suite knowledge
• Excellent Dutch and English language required Demonstrated team player with a high degree of integrity, credibility, and confidentiality. Ability to work independently. Self-started and driven individual.