Desktop Support L2 support

Title : Desktop Support L2 support

Locations: Omaha Nebraska (onsite)

• Providing technical expertise and end-user support in the areas of Mac OS, Microsoft Windows platform (Windows 10), Microsoft Office 365, off-the-shelf applications, Remote Connectivity Platform, network/local HP & Canon printers via desk side, phone support or remote support

• Providing desktop/laptop break/fix/maintenance support

Must haves:

• Image a Machine (laptop / Desktop)
• Knowledge of SCCM
• DNS and DHCP
• Group Policy
• VIP Support/Executive support (Must have )
• Experience in configuring the new laptop/Desktop