Role name: Engineer Role Description: • Expert on Desktop support • understanding of VBScript and PowerShell scripts• Experience providing 2nd level Endpoint Support for Windows 10 and Mac OS• Expert at Windows OS install and configuration• Experience with Active Directory GPO administrationand Good communication, Work with US and Canada customers, 1 year minimum experience with technical experience Competencies: Desktop Management - Infrastructure Services (IS) Experience (Years): 2-4 Essential Skills: • Expert on Desktop support • understanding of VBScript and PowerShell scripts• Experience providing 2nd level Endpoint Support for Windows 10 and Mac OS• Expert at Windows OS install and configuration• Experience with Active Directory GPO administrationand Good communication, Work with US and Canada customers, 1 year minimum experience with technical experience Desirable Skills: • Expert on Desktop support • understanding of VBScript and PowerShell scripts• Experience providing 2nd level Endpoint Support for Windows 10 and Mac OS• Expert at Windows OS install and configuration• Experience with Active Directory GPO administrationand Good communication, Work with US and Canada customers, 1 year minimum experience with technical experience