Desktop Support Technician

Responsibilities

Review, evaluate, design, implement and maintain the corporate technology systems.
Identify data sources, constructs data decomposition diagrams, provides flow diagrams and documents all related processes.
Ability to communicate complicated technical concepts to non-technical Clients.
Experience ad-hoc reporting, estimating, and interfacing of inbound and outbound interface files.
Work as technical expert with Clients, application analysts, developers and other technical team members to support and develop technical solutions to complex business problems.
Develops specifications according to business requirements.
Configures system and monitors performance of systems and programs. Install software, patches and new environments as required.
Writes and maintains documentation to describe program development, logic, system coding, testing, changes, and corrections in accordance with policy and SOX auditing compliance.
Qualifications:

A four year Bachelor's degree in Business, Computer Sciences or related field. Significant experience may be substituted for the educational requirement.
A minimum of two to five (2-5) years of relevant work experience.
Knowledge of Windows-based hardware and software applications required.
Experience in Windows-based programming languages and database structures.
Good communication and analytical skills required.
Technical Skills:

Active Directory & Windows Server 2000 (or higher)
Office 2000 (or higher)
Mobile and cellular technologies (Ipad, Tablets, Iphone)
Exchange 2007 (or higher)
Server and Desk top virtualization (VDI, Citrix, VMware)