Desktop Support

Job Description

Key Responsibilities

Provide support for End User Requests for all local Volvo Customers.

Ensure the ability to deliver equipment and support according to Service Levels

Ensure documentation and follow-up communications are performed in a professional way

Be the natural contact for end-users regarding questions around equipment orders

Troubleshoot and resolve system and order issues.

Provide or assist in reporting requests on as needed basis.

Essential Skills And Experience

A minimum of three years of IT experience

Excellent Analytical skills

Good Microsoft O365 Suite knowledge

Excellent Dutch and English language required Demonstrated team player with a high degree of integrity, credibility, and confidentiality. Ability to work independently. Self-started and driven individual.