Job Description
Detailed JD *(Roles and Responsibilities)
- Technical expertise and capabilities within an IT environment and specifically in Supply & Delivery related technologies, also including good technical design and implementation skills;
- Be able to budget, track and control project expenditure;
- Proven ability to prioritise competing demands.
- Very strong customer focus
- Able to understand and interpret complex business and IT requirements.
- Ability to lead technical projects involving own team, business users, and also external suppliers. Knowledge of Group Standard Project Management methodology and tools.
- Strong communication, planning, organization and interpersonal skills. Very good writing and presentation skills to present at management level.
- Adaptable and able to react quickly to changing priorities.
- Strong problem solving skills. Ability to find logical solutions to problems.
Mandatory skills*
- Windows 10
- Build of Laptops from images
- Troubleshooting and fixing End User Issues – Outlook, TEAMS and other Inhouse Applications
- Service Now Tool and Resolving incidents
- Understanding of VDI Infrastructure and resolving issues with VDI
- Experience on any one of Asset Management Tool
- Working with Third Parties for Hardware replacements
- Malteese Language skill is added advantage