Development and Operations Engineer

What You Will Do:

Work with team to plan, design and deploy new cloud technologies
Create, Maintain , and Enhance Automated Product Deployments
Develop, Modify, Support and maintain AWS based components through Infrastructure as Code and automation
Design and implement cost control strategies.
Enhance availability and incident management by implementing self healing of solutions based on alerts
Continuously improve the monitoring and alerting capabilities, enabling us to be proactive instead of reactive
Support day to day operations , measuring , monitoring and troubleshooting
Participate in on-call rotation with mindset of automating and improving
Design and maintain Custom monitoring dashboards for DEV/OPS/Support
Create and maintain Cloud Operations processes and procedures
Enhance our fault tolerance and high availability strategy
Enhance cloud elasticity through automatic provisioning and destruction of services based on demand.
Collaborate with our product development teams to engineer creative solutions or solve complex challenges.
Responsible for creating processes and training engineers on common cloud administration tasks

Leadership

Strong interpersonal communication skills and the ability to communicate with customers, vendors and partners, and across all levels of the organization
Explaining issues and presenting a clear cloud strategy across xOps
Leading roadmap discussions with regards to the cloud in conjunction with the development and QA teams

Your Goals Will Include

Meeting and achieving goals for Key Performance Indicators, Service Level Agreements and Operating Level Agreements
Maintaining high levels of system uptime
Increasing the percentage of monitoring detected service disruptions
Creating, Defining, Managing, Tracking and Improving processes to ensure effective services are being provided

What Skills & Experience You Should Bring

3+ year of experience working within AWS
3+ years of experience with monitoring solutions (DataDog, Nagios, Newrelic)
Experience supporting Microsoft stack of technologies including SQL Server and Windows
Proficient with container technologies, like Docker, Kubernetes, ECS, EKS.
Strong scripting experience , preference for Python, Bash , PowerShell...
Must have strong problem-solving and troubleshooting skills (over the majority of ISO/OSI). 
Familiarity with continuous deployment methodology and other common DevOps tools including Git, Jenkins
Proficient with configuration management and provisioning tools such as Chef, Puppet, Salt, or Ansible, Terraform
Proficient knowledge in networking technologies & Cloud specific Network assets
Ability and flexibility to be on-call for escalations and support, migration and deployments
Additional Preferred Qualifications:
Experience or familiarity with Security Certifications such as PCI, SOC2, ISO 27001, FISMA/FedRAMP and HIPAA a plus
Any AWS certifications
Familiarity with ITIL is a plus
Database experience (SQL, NoSQL) is a plus
Exposure to SRE is a plus