Device42 Administrator

Job Overview

As a Device42 Administrator, you will be responsible for managing and maintaining the Device42 infrastructure and related systems within the organization. You will play a crucial role in ensuring the smooth operation, availability, and optimal performance of the Device42 platform. This position requires a strong technical background, excellent problem-solving skills, and the ability to collaborate with cross-functional teams.

Key Responsibilities

Device42 Administration: Oversee the administration and configuration of the Device42 platform, Ansible,including server deployment, setup, upgrades, and patching.

System Monitoring and Maintenance: Monitor the health and performance of the Device42 infrastructure, proactively identify and resolve issues, and perform routine maintenance tasks to ensure system stability and availability.

User Support and Training: Provide technical support to users, troubleshoot, and resolve their issues, and conduct training sessions to enable efficient utilization of the Device42 platform.

Data Management: Manage the data within the Device42 system, including data imports, exports, backups, and recovery procedures, while ensuring data integrity and security.

Integration and Automation: Collaborate with other teams to integrate Device42 with existing systems and tools and automate processes to improve efficiency and streamline workflows.

Security and Compliance: Implement security measures and best practices to safeguard the Device42 infrastructure and ensure compliance with relevant policies, regulations, and industry standards.

Documentation and Reporting: Maintain accurate and up-to-date documentation of configurations, procedures, and troubleshooting guides. Generate reports and provide insights on system performance and usage metrics.

Collaboration and Knowledge Sharing: Collaborate with cross-functional teams, share knowledge, and best practices, and contribute to the continuous improvement of the Device42 environment.

Qualifications

Proven experience as a Device42 Administrator or similar role, with expertise in managing and maintaining the Device42 platform.

Strong knowledge of IT infrastructure, including servers, networks, databases, and virtualization technologies.

Proficiency in scripting and automation tools (e.g., Python, PowerShell) for system administration tasks.

Experience with system monitoring and performance tuning to optimize system resources and scalability.

Familiarity with ITIL processes and best practices.

Excellent problem-solving skills and the ability to diagnose and resolve complex technical issues.

Strong communication and interpersonal skills to interact effectively with users and cross-functional teams.

Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.