DHHS IT QA Test Lead

DHHS IT QA Test Lead

Remote Job |   2023-10-26 10:34:23

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Job Code : NC035

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Position: DHHS IT QA Test Lead (723606)

Location: Remote

Duration: Long Term

Client: State of NC

Job ID: 723606

Job Description:

The QA Test Lead will be responsible for overseeing and managing the end-to-end testing of one or more modules in a mult million-dollar Medicaid Enterprise System (MES)/Medicaid Modular Information System (MIMS) project for the State of North Carolina.

Required Skills/Qualifications:

•          Strong background in software test management with at least 10+ years of experience as a Test Lead/Test Manager

•          Proficient in all phases of testing and types of testing – Functional, non-functional; smoke, sanity, integration, usability, User Acceptance, end-to-end, regression and performance.

•          Experienced with managing testing teams of more than 20-25 testers in both SIT & UAT

•          Should have 5+ years of experience coordinating several testing teams across various divisions and units of an organization that could be distributed geographically

•          Should have 5+ years of experience coordinating with vendors and managing vendor testing teams

•          Experience in driving test automation on large programs – how and when to automate, conducting feasibility study and ability to make recommendations

•          Strong experience with Waterfall, agile and hybrid project methodologies

•          Experience with Cloud testing

•          Proficient in Test Management Tools such as Microfocus ALM

•          Expert level knowledge of Microsoft Excel and PowerPoint

•          Should have working knowledge of JIRA, SharePoint, and ServiceNow

•          Effective leadership, communication, presentation, and facilitation skills

•          Strong understanding of quality metrics and excellent reporting skills

Preferred Skills/Qualification:

•          Hands on experience in test automation/test automation tools

•          Strong knowledge of security, penetration, load, and performance testing

•          Experience in Medicaid or Medicaid Management Information System (MMIS) projects; Knowledge of CMS seven standards and conditions and MITA frameworks; CMS certification requirements

Responsibilities: The Test Lead will

•          Lead the entire test management process

•          Report to and work closely with the QA Manager in creating and maintaining test plans, test strategies and testing roadmaps, tracking, and reporting on testing progress, quality metrics and milestones

•          Manage, direct, and coordinate SIT and UAT teams

•          Mentor and guide testing teams on the creation and execution of test cases; Prioritize and assigns test responsibilities to the testing team

•          Coordinate and drive test planning sessions; Drive defect management process

•          Coordinate with vendor(s) to ensure testing is on track and meets the quality metrics

•          Review test scenarios, test cases, and test data for completeness in requirements coverage (RTM)

•          Train and guide Business users through UAT; Prepares testing manuals as needed

•          Manage and mitigate test/QA-related risks and issues to the program – escalate risks as needed

•          Gather, interpret, and present test execution metrics for socialization with steering committees.

•          Work with test automation teams to meet the automation goals per the test plan

•          Review client requirement and provides feedback

•          Reviews and re-evaluates the test strategy to adjust for new information, changing risks, shifting priorities, and schedules

•          Oversee quality review of various applications

•          Oversee projects to make sure work is scheduled based on priorities, risks and team strengths and assignment of resources across projects

•          Assist in test environment setup/teardown, test automation, and exploratory testing

•          Provide suitable solutions for issues/errors based on the understanding of the system and client business processes

•          Works with clients in evaluating and implementing new technologies and offer strategies for new opportunities

•          Assists in formulating QA standards and best practices, organizational policies and processes and strategic plans

•          Assists management in setting the direction for quality assurance within the organization

•          Assists in recruiting new staff, conducting interviews and evaluate potential candidates

Knowledge of Enterprise IT Systems and related State/Federal procurement, compliance, and contracting policies

Required

7

Years

Ability to provide project management support and manage the date-to-day vendor and contract activities to ensure that the project meets it planned

Required

7

Years

Has an understanding of CMS’ Seven Standards and Conditions and the Medicaid program

Required

7

Years

Demonstrated ability to manage multiple priorities and projects, function in a fast-paced moving constantly changing, deadline driven environment

Required

7

Years

Proficient use of Microsoft Project, Word, Excel, PowerPoint, Access, and Adobe software

Required

7

Years

Skills in persuasion, negotiation, relationship management, conflict resolution, and effective oral and written communication at all levels

Required

7

Years

Ability to lead a team through effective delegation, training, and motivation

Required

7

Years

Detail oriented with strong analytical skills

Required

7

Years

Experience in work effort estimation