DHHS Technical Specialist

DHHS Technical Specialist- Expert (Epic Bridges Analyst)

[Raleigh, NC, 27612] |   2023-12-04 08:29:01

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Job Code : NC045

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Position: DHHS Technical Specialist- Expert (Epic Bridges Analyst)
Location: Hybrid (Remote with occasional onsite in Raleigh, NC)

Duration: Long Term

Client: State of NC

Job ID: 725525

Job Description:
Seeking a Technical Specialist who is an Epic-certified in Bridges to build applications interfaces between Epic and an interface engine/third party applications. 

ONLY EPIC-CERTIFIED CANDIDATES WILL BE CONSIDERED.

The Technical Specialist will perform Epic Application Coordinator/Analyst functions to serve as the primary support contact for the interfaces they are assigned to. Interface analysts coordinate the analysis, technical design, and all issue triage necessary to implement and support their assigned interfaces. This position will work closely with the interface project manager, application teams, and technical teams to ensure that interfaces meet the needs of your end users.

Key Responsibilities

•             Managing the entire cycle of interface application development, including analysis, design, specification,

implementation, go-live, and support

•             Working closely with application teams, subject matter experts, and third-party application experts to

determine the business needs for interfaces, document the requirements, and configure the interfaces per

the requirements.

•             Working with this group to diagnose and resolve interface-related issues, and participating in their projects as needed.

•             Coordinating various interface-specific tasks and activities like testing, build, cutover planning, and go-live

by engaging subject matter experts, vendors, and interface engine developers

•             Working with interface engine developers to develop data-translation routines and methods to support

Epic's and external systems' data and format needs

•             Driving the interface projects, working with the interface project manager to ensure that results are

achieved and deadlines are met

•             Providing proactive support by monitoring live interfaces and collaborating with experts to provide

permanent resolutions to problems

Certified by Epic in Bridges

Required

5

Years

Epic interface development experience

Required

3

Years

Epic implementation and operations support experience

Required

5

Years

Health IT experience

Required

8

Years

Strong analytical, technical, and troubleshooting skills

Required

8

Years

Working knowledge in application development and expert knowledge in system integration

Required

8

Years

Strong analytical, technical, and troubleshooting skills

Required

8

Years

Skilled in enterprise systems and familiarity with best business practices related to systems

Required

8

Years

Working knowledge of security protocols for systems utilized

Required

8

Years

Working knowledge of the current architecture of systems and information to troubleshoot problems

Required

8

Years

Ability to analyze data, problem-solve, and clearly communicate solutions

Required

8

Years

Ability to manage timelines, financial resources, and the activities of others to achieve success and to monitor project progress and provide updates

Required

8

Years

Ability to understand organizational requirements and their impact on the technical aspects of a solution

Required

8

Years

Ability to work in a complex multi-communication-channel environment

Required

5

Years

Experience in assessing user needs through discussion with customer

Required

8

Years

Able to convey technical information to client and promote understanding of relevant issues

Required

8

Years

Software quality assurance/testing experience

Required

8

Years

Ability to coordinate activities involving multiple internal and external stakeholders to design, configure and test interfaces