Digital Program Manager

Job Description

Top Skills/Requirements:

IT Project/Program Management experience

MDM Or Other Data Experience

ERP implementation or supply chain experience is preferred

Relentlessly pursues deadlines

Takes complex ideas & is able to break them down into easily digestible bits of activity

As a Digital Program Manager at Polaris, you possess the ability to focus on the bigger picture by applying the right mix of operational discipline to systematize routine practices and clear hurdles to enable the Digital & Information Technology (D&IT) organization thrive/perform under the best possible circumstances allowing Digital Product Leaders more time to focus on strategic thinking, research, problem discovery, and long-range planning activities that will move the company forward.

In addition, Digital Program Manager brings a highly consultative approach and mindset, along with a deep skills in Project Management and Change Management. These skills allow them to act as an easily deployable resource to a variety of complex initiatives that cross multiple GBUs or Product Groups, special projects at Digital Product Leadership direction, and long-range planning/roadmap development activities.

What You'll Do

Program Management

Project management delivery for Digital Product Leaders in critical and complex strategic initiatives that require additional oversight and management to ensure successful outcomes identify and understand interdependencies in complex environments

Support Digital Product Leaders on these key initiatives to ensure planning, commitment, dependencies, deliverables and objectives will be met, show progress to goals and outcomes

Portfolio Insights

Partner with Digital Product Leaders to ensure a unified and consistent D&IT experience and portfolio transparency for all business partners, ensuring the right information is shared with the right business partners at the right time

Provide operational support to D&IT leadership by creating strategic, executive-level communications for Monthly Operating Reviews, GBU Staff Meetings, Major Initiative performance, etc.

D&IT Product Operations

Organize and maintain templates, guidelines, references, and resources for Digital Product Leaders

Provide administration of, and governance for, selected product management tools

In close collaboration with Digital Product Leaders, facilitate creation of D&IT product operations KPIs & provide governance, summarized reporting, and visibility to the D&IT executive leadership team

Facilitate the cross-product process and fostering of connectivity across all facets of the D&IT delivery organization including Enterprise Architecture, Software Engineering, Digital Product Leadership and Product Teams

Apply LEAN principles to standardize and streamline team operations to eliminate non-value-added activity, facilitate knowledge sharing, and roll out best practices

Rollup key D&IT departmental financial information as needed to support LRP, Budgeting, & Financial Forecasts and submit to GBU Finance partners

Change Management

For select strategic initiatives, provide additional support to Digital Product Leaders by focusing on the people side of change. Includes changes to business processes, systems and technology, job roles and organization structures. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee, customer, and/or dealer adoption and usage and minimize resistance to ensure maximum ROI realization of strategic investments

Conduct change impact analysis, assess people's readiness for change, and understand key stakeholders using a structured methodology and tools, including those found in the Polaris Change

Management Model & Tool Set

Partner with product owners to proactively define a collective risk management plan and measurements to minimize disruptions if setbacks are encountered

Qualifications

Bachelor's Degree in Computer Science, Engineering, Industrial Design, Business, or related field

10+ years of progressive experience working with Technology and Business Strategy

5+ years of enterprise program and/or project management experience- organizational scope and impact

Strong results driving change management with a people focused approach to develop an agile, change ready delivery of technology solutions

Proven experience in business architecture, process mapping and stakeholder identification and alignment

Demonstrated experience implementing and applying lean principles within digital product management processes

Ability to take charge and orchestrate work, facilitate decisions, and collaborate with digital product leadership to drive the actions necessary to achieve desired results

Strong leadership and analytical skills with outstanding written and oral communication skills

Ability to lead, collaborate, influence, and coordinate activities in a cross functional, team-oriented environment to deliver technology applications or technical products

Proven results establishing a product vision and road maps that led to successful business value

Ability to understand and discuss digital concepts, manage trade-offs and evaluate opportunistic new ideas with internal and external partners

Demonstrated results showing ability to thrive in a growth-driven and fast-paced organization

Experience with scaling scrum (ex. Scrum@Scale or LeSS) a plus