Director – Account Management

Client and Industry Relationships:

* Owns client relationships and works to contribute strategic value beyond day-to-day operations

* Shares responsibility for 100% client retention by maintaining mid to senior level relationships allowing us to: proactively identify client risks or opportunities and manage client teams to effectively respond to these client needs

* Acquire and develop long-term relationships with key strategic clients at the senior mgmt level

* Build strong rapport with new and existing clients

* Ability to qualify leads and close new business

Engagement P&L Ownership:

* Communicates progress of revenue to budget forecast to the team throughout the year

* Attains P&L targets through a combination of existing business contributions and new business development

* Works with Senior Management to set revenue and margin targets by account. Monitors P&L fluctuations to proactively identify risks and opportunities

* Generate invoices on schedule and collect fees using guidelines set by the finance department

* Consistently cultivates a portfolio of new business efforts

People Development

* Coach and supervise team members

* Engage in team building activities

General Skills and Knowledge:

* Creative thinking and analytical problem solving

* Strong interpersonal and communication skills

* Ability to collaborate effectively at all levels and functions

* Strong client-service orientation

* Ability to manage projects to successful completion, multi-task, and work within tight deadlines

* Sound business acumen; strategic skills

* Strong negotiation skills

* Demonstrated prowess in all MS Office programs