"Skills and Responsibilities:
• Should have experience in the following aspects of IT service delivery:
• Availability Management: - Understanding of IT services availability.
• Experience in creation of availability requirements, availability plan.
• Hands on experience in planning, improving, monitoring, and reporting the availability of IT services and IT infrastructure components to meet availability service level commitments.
• Capacity Management: Hands on experience in performing capacity planning and defining capacity requirements for IT application infrastructure.
• IT Service Continuity: - Understanding and experience of data Back up and restoration procedures and testing.
• Understanding and experience in designing, implementing, and managing disaster recovery plans of an organization. Service Level Management "
ANY GRADUATE