Document Review Clerk

About the job

DCS Document Review Clerk

Contractor job description to be used for positions where the focus is reviewing documents and meeting production standards (quantity and quality), majority of the day is spent sitting at a computer.

Description

As a DCS Document Review Clerk, the candidate will be tasked with reviewing mortgage documents from various customers and processes located at one of nine DCS office warehouses across the country, managing ~10M files collectively. Responsibilities include reviewing documents to a job aid checklist and completing data entry to the SOR, including noting the condition of the document where necessary in a production driven environment. Document Review can apply to many teams within DCS so the candidate must be willing to take on additional responsibilities other than that of which they are initially assigned, e.g. team player. When volumes are heavy, we look for the candidate to work additional hours throughout the week and/or on Saturdays.

Job Tasks

Research and clerical work pertaining to collateral files and documents

Reviews mortgage documents, e.g. mortgage notes, endorsements and riders, deed of trust, title policies, loan assignments, etc., for accuracy and noting exceptions on SOR

Data entry and generate reports

Labeling files, organizing carts, and filing documents

Sorting and organizing files in alphanumeric order

Complete inventories via file scanning or manual inventory

Operating internal programs for research and activity movements of files and/or documents

Communicate with various levels of staff in all areas of the office to promote collaboration

Meet deadlines and daily production requirements

Basic Qualifications

High school diploma or equivalent

Ability to push, pull, and/or lift 20-30lbs, sitting for long periods (75-100% of working day), able to bend or squat, and willingness to climb step ladders up to 10 feet high

Strong attention to detail, specifically with collecting, organizing, and sorting letters and numbers

Capacity to complete repetitive tasks daily and meet production goals, including deadlines

Basic knowledge of general office procedures, computers, and other office equipment

Ability to key with 99% or better overall accuracy rate and process a high volume of data in a timely manner

Effective written and verbal communication skills

Preferred Skills / Experience

Familiarity with mortgage documents preferred

Effective communication skills

Well-developed ability to identify and resolve/escalate problems

Work independently and able to work with team to meet goals and deadlines

Strong time management, organization, and problem-solving skills

Experience with Microsoft Applications, including Microsoft Outlook and Excel, SOR application emBTRUST experience a benefit

Work Environment

All DCS facilities are secure facilities where employee safety and the safeguarding of collateral files is a requirement. Most offices are casual dress - jeans are acceptable but no sweats or hats. Occasionally there may be requests for business casual when visitors are coming but would be notice. Onsite accommodations vary, but vending machines, refrigerators, and microwaves are in each office location.