DOH - Business Analyst/Tester

RESOURCES
The contractor will primarily be home headquartered and is responsible for his/her own network connectivity and home office space. The PADOH will supply a laptop, and software, including a Microsoft Team license for phone use.  This contractor may be required to report to BHSR headquarters on a periodic basis for training. 


The selected contractor will perform user acceptance system testing in the UAT/Staging environment. This includes execution of functional tests and end-to-end workflow testing, troubleshooting errors, and documenting defects. 
The selected contractor will assist program SMEs in conducting verification testing in the Production environment, providing guidance on system functionality and confirmation testing in UAT/Staging. The selected contractor will assist in identifying potential deficiencies in application behavior and system workflow for escalation to the Business Workflow Manager, report confirmed defects to the vendor via JIRA, provide updates to SMEs on fix actions, and assist in retesting. 
The selected contractor will provide post-implementation end-user support. This activity includes working with SMEs to confirm expected system behavior, troubleshoot issues, resolve issues where possible, document and report defects, and provide guidance to SMEs. 

Generally, the contractor will perform the following tasks:
•   Engages with program SMEs and stakeholders to verify PAVRMS application functionality aligns with business needs and functional design
•   Develops and performs functional testing and end-to-end workflow testing of the PAVRMS application in the UAT/Staging environment
•   Tests, troubleshoots, and resolves issues reported by program
•   Identifies, documents, and reports defects in the application
•   Monitors defect fixes, conducts retesting in UAT and supports verification testing in Production
•   Escalates potential deficiencies to Business Workflow Manager
•   Provides end-user support


CONTRACTOR SKILLS AND EXPERIENCE REQUIREMENTS
As appropriate for a business analyst and to meet general objectives shown above. Must have strong Microsoft Excel skills (including knowledge on pivot tables) and strong verbal and written communication skills.


Skill
Required / Desired
Years R/D
Candidate Experience
Business Analysys
Required
3

Functional Testing
Required
3

Workflow Testing
Required
3

Application Testing
Required
3

MS Excel (knowledge of pivot tables)
Required
3