Duckcreek Billing Business analyst

Job Responsibilities:

• Design, code, test, document, implement, and maintain application programs and interfaces
• Devise or modify procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results
• Modify, install, and prepare technical documentation for system software applications
• Monitor systems capacity and performance, plan and execute disaster recovery procedures, and provide technical support
• Identify, escalate and document production impact issues
• Evaluate user requests for new or modified computer programs to determine feasibility, cost, time required and compatibility with current systems and capabilities
• Qualifications:
• Bachelor’s degree in computer science, information systems or a related field required
• 2-4 years experience required
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
• Ability to work independently and manage one’s time
• Ability to troubleshoot issues and make system changes as needed to resolve issue
• Knowledge of computer hardware and software
• Knowledge of end-to-end systems development life cycles
• Knowledge of computer development software as it relates to systems, such as SQL, VisualBasic, etc
• Expertise with COBOL, MVS, CICS, JCL, or other mainframe tools and utilities