Job Description
Key Responsibilities:
Develop and maintain MS dynamics 365 applications based on business requirements.
Configure and customize CRM solutions.
Implement and troubleshoot integrations with other systems including workflows and web services.
Implement and maintain access control based on roles and security best practices.
Collaborate within an Agile/Scrum team.
Define use cases and gather business requirements.
Effectively articulate potential solutions, ideas, and suggestions clearly
Required skills:
3-5 years' experience implementing & customizing Power Platforms & Dynamics 365 Cloud solutions with emphasis in Customer Service, Case Management and Field Service preferred.
Degree in Computer Science/Information Systems or relevant discipline
Strong working knowledge in implementing data migrations, third party integrations (API's/SSIS), plug ins, automated CI/CD pipelines, and version management.
Proficiency in C#, ASP. Net, JSON, JavaScript development or other object-oriented programming languages
Experience in all phases of the SDLC (processes and best practices)
Ability to present persuasively and effectively.
Ability to work on multiple projects simultaneously.
Evaluate, design, and implement Microsoft Dynamics 365 business solutions, often working on-site to help customers deploy their solutions.
Experience translating technical information into easy-to-understand business concepts.
Exceptional analytical and problem-solving skills
Great interpersonal skills and can be collaborative.
Be autonomous and think creatively.
Strong writing and verbal skills
3-5 years' experience in Agile/Scrum methodology and practices
This is a hybrid position, and the candidate must be able to work in person 2 days a week.
Microsoft CRM Application certification is a plus.
Experience in Power Automate, Power Apps, Power BI, SharePoint is a plus.
Any graduate