Dynamics CRM - Program Manager

In this role, you will:

• Manage multiple project streams of implementation/support of Dynamics 365 CRM/CE
• Liaise with onsite CSMs / customer contacts and provide delivery assurance.
• Provide support to pre-sales to acquire customers by providing demos, and estimations.
• Identify opportunities with the existing customers and plan the resource pool
• Support pre-sales activities.
• Plan and track the deliverables, provide accurate status report
• Mentor the team to scale up.
• Provide strong functional and technical leadership to the team.

Eligibility Criteria:

• Strong Functional knowledge of D365CRM/CE - all modules like Sales, Service, Field Service, Marketing
• Strong D365 CRM/CE technical
• Good in PowerApps, ADO/JIRA/Asana, or likes.
• Ready to travel.