Embedded Escalation Engineer

Role: Embedded Escalation Engineer (EEE)
Location: REMOTE
Client : Microsoft 
Microsoft Purview – EEE Job Description

Requirements:
To be successful in this role, the following skills and experience is desired: 
Basic Qualifications: 
·       3+ years of experience in a customer-facing or support role in any of the following: product
·       support, developer support, IT DevOps, Systems Development, or Consulting or IT/Network
·       Operations. 
·       Excellent problem solving and troubleshooting skills, an ability to use various data collection tools
·       and methodologies to analyze problems and develop solutions.

Technical Skills: 
·       Governance and Compliance:
·       Experience on managing an organization’s Governance and Compliance solution.
·       Experience in organizing and storing the data in a Data Catalog.
·       Knowledge on managing data policies, data sharing & access and generating insights.
·       Microsoft Azure Platform: 
·       Experience with Cloud Computing & Solutions 
·       Microsoft Azure architecture and its components (Purview, Data Factory, Compute,
·       Storage, Management Portal) 
·       Knowledge and skills for working with various Azure, OnPrem & 3P data sources
·       including Azure SQL DB, Synapse, PowerBI, Oracle, etc. 
·       Creating and managing automations using Power Automate, Logic Apps etc.

Development/Coding: 
·       Embedded Escalation Engineers are not expected to write product code; however, they
·       should be able to apply their coding skills and understanding towards efficiently resolving
·       support issues as appropriate. 
·       Knowledge of working with REST APIs
·       Experience with any of the programming languages - C#, .NET, Python, PowerShell etc.
·       Managing deployments and code versioning using tools such as Azure DevOps or GitHub.