Employee Success Specialist

Job description

We are looking for an experienced Employee Success Specialist with the below skill set.

Employment Type: Contract (Longterm)
IMMIDIATE JOINERS ONLY
Work From Office (Hybrid Mode)

Description:

The Employee Data Specialist is a member of the HR Operations team (GOC) based in Hyderabad and provides operational support to employees across the organization globally. This role reports to the Supervisor, Employee Data APAC in Employee Success. The successful candidate will have experience in a data management role supporting an HR Operations team. They should also have strong organizational skills with a high attention to detail, outstanding time management and communication skills, a commitment to exceptional customer support, and the ability to build relationships at every level of the organization. This person must be comfortable dealing with highly sensitive and confidential matters. Our ideal candidate enjoys working in a dynamic and high-growth environment and is experienced in supporting a variety of HR disciplines.

Roles and Responsibilities:

The responsibilities of the Employee Data Analyst include but are not limited to the following:

• Process Mass Loads in Workday (EIB) for all kinds of transactions including but not limited
  to, One Time Payments, Job Changes, Org Changes, Personal Info change, Stocks,
  Commission, Bonus, Combination data loads, etc
• Data Management for all forms of Employee data.
• Conduct HR data audits of employee data in Workday and process correction as required.
• Troubleshoot issues, perform root cause analysis and resolve issues.
• Ensure the accuracy of the internal process documentation, including updating existing

documentation based on enhancements made to existing processes.

• Identify and close knowledge gaps by creating, updating and improving knowledge articles to keep information relevant for employees
• Proactively identify process improvements and process redundancies, and collaborate towards an improved and more productive process that enhances the employee experience
• Assist in testing configuration, and implementation of new projects, enhancements, and interfaces.
• Ensure compliance with audit requirements by completing work correctly and timely
• Liaise effectively and collaboratively with stakeholders and other support teams to resolve issues, in particular the global shared services teams to ensure consistency across applicable processes and implement changes were needed.
• Maintain appropriate level of process, program, and policy knowledge in order to assist Employees and Managers.
• Provide superior customer service to employees using our customer service portal.
• Own data integrity of all employee change transactions by following the outlined peer review/audit process.

Desired Candidate Profile

• Master/Bachelor.
• 2 - 3 years of work experience in a HR operations role and ability to thrive in fast paced,

collaborative working environment

• 1 - 3 years of experience with EIBs in Workday HCM Module
• Experience working on projects focused on the enhancement of the employee lifecycle through process improvements, automation, data & insights.
• Excel experience (intermediate) - including creating pivot reports, VLOOKUPs, and charts/graphs partnered with analytical and problem- solving experience.
• Excellent presentation and communication skills, with the ability to translate data speak into

“stakeholder-speak” and deliver presentations that influence stakeholder decision-making.

THANKS, and REGARDS
NILESH NAIKWADI

BUSINESS DEVELOPMENT

9762635601/9356016824 I [email protected]