Endpoints Engineer, Employee Technology Infrastructure

About the Role:

In this opportunity as Endpoints Engineer, Employee Technology Infrastructure, you will:

As a MDM Support Engineer - ETS, you should possess a diverse skill set that combines technical expertise, business acumen, and strong interpersonal skills.
Stay current with industry trends and advancements in mobile technology and MDM solutions.
Participate in the evaluation and implementation of new MDM technologies and tools.

About You:

You're fit for the role of Endpoints Engineer, Employee Technology Infrastructure if your background includes:

Bachelor’s degree in computer science or equivalent 
2 - 6 years of experience working with Virtual Desktop technologies. 
Experienced in a technical support role for virtual desktop environment. 
Working knowledge of cloud platforms such as AWS and Azure as well as desktop virtualization products such as Citrix XenDesktop,, and Azure Virtual desktop 
Basic understanding of networking concepts and protocols within VDI environments. 
Experience with different operating systems, including Windows, Linux, and macOS, as well as the ability to configure, deploy, and manage virtual desktops on these platforms. 
Skills in monitoring and analyzing VDI performance metrics, identifying bottlenecks, and implementing optimizations to ensure a seamless user experience and efficient resource utilization. 
Strong problem-solving skills and a willingness to learn and grow in a technical role. 
Knowledge of Windows Server and client operating systems, Network/Systems administration, Active Directory, Group Policy objects, User Profiling, and Remote Desktop Services.