Engineering Director

About the Role:
Job Title: Engineering Director

Location: Pittsburgh, PA (Hybrid)

Key Responsibilities:
Customer stakeholder management with structured governance and feedback mechanism
Scope adherence of all projects/ engagements under portfolio
Establish engineering processes and governance in all projects
100% quality delivery. zero (Major/critical) bugs on production deployment (meet and exceeds SLA)
Contribute in IP/ Accelerator Building (Idea shared Vs potential yield - process optimization, Time/Cost saving - measure by impact to the system) 
Implementation of automation in service delivery and engineering processes
Clearly defined estimation frameworks. Assist presales activities within the portfolio
Prepare effort estimation for all proposals under portfolio aligned to organization margin thresholds
Identify opportunities with existing clients under portfolio to build pipeline with target revenue growth
Revenue retention of all programs under scope with zero cost overruns
Hire and manage workforce as needed to deliver the service to clients
Resource performance management with well-defined KRA with timely feedback to the team
Upskilling and cross skilling of resources as part of career progression.

Minimum Qualifications:
Should possess deep dive experience within Retail industry/domain along with delivery of Retail solutions to the clients
Proven skills designing and developing simple solutions to complex customer challenges.
5+ years’ experience in managing large complex program development 
Strong background and expertise in various platforms and technologies (AWS/Azure, Java/.net, C++, Python, etc.)
Played various roles of being technical Lead, Architect, and technology/engineering manager 
Experience leading and developing highly skilled software engineering teams
Experience recruiting software engineers and forming high performing teams
Driving efficiencies through innovative approaches in service delivery and software engineering processes