Job Purpose:
Responsible for discerning business needs, developing requirements and business functional designs to solve
the most complex enterprise-wide business problems through enabling technology and/or business process that
impact multiple business units, lines of business, processes, and/or multi-project portfolio. Requires the
facilitation of work sessions, documentation of requirements, development of requisite specifications, and
definition/management of scope as input to technical/process design – and finding synergies across concurrent
project activity. May assist business area in performing enterprise analysis as input to business case and
opportunity selection process. The ultimate outcome is to ensure the quality, cost effectiveness, and timeliness
of key business services and regulatory requirements or mandates – that are approached as a holistic, integrate
enterprise solution. This position works directly with technology partners to translate relevant enterprise business
functional design into technical solutions, serving as a liaison between business partners and technology
partners, and includes roles of leadership.
Major Job Functions/Components
In addition to the Senior Business Analyst responsibilities, the Enterprise Business Analyst performs the
following:
Facilitate and influence construction of specific complex solutions through scoping documents, risk
assessments, and corresponding financial requirements to balance ROI.
Facilitate the elicitation of business requirements as needed to ensure that requirements are documented
and that applicable business processes are reviewed, analyzed, and developed.
Conduct business analysis to validate designs and prioritize requirements through utilization of observation
techniques and process analysis tools.
Create and document the design of business solutions to meet the needs of the business and ensure end-to-
end traceability through appropriate artifacts.
Maintain and utilize detailed analysis and process design knowledge in the construction of solutions, which
require working level knowledge of the processes, technologies, and people components.
Serve as a trusted expert advisor or a Subject Matter Expert for analysis and process design services, which
may range from informal advice and training to formal presentations.
Provide consultancy and advice to business partners on the applicability and usability of alternative
technology-enabled and/or process-enabled solutions to help address the business problem/issue.
Review documents and models produced by Business Analysts and peers to ensure quality of the product.
Support program and portfolio management goals through assessment of business solutions for
decomposition of projects into multiple production releases to meet business owner needs.
Participate in the development of and support a defined scope and implementation strategy, including
definition of success criterion, project objectives, and implementation plans.
Advocate for and follow appropriate enterprise-wide standards for analysis, process documentation, and
reviews.
Maintain knowledge of industry-aligned practices for requirements definition and management; use
knowledge and subject matter expertise to coach and mentor as required.
Interpret and translate impacts, risks, and gaps across technical and non-technical audiences, using
audience appropriate artifacts, to ensure a holistic understanding of business and user requirements.
Communicate effectively with individuals and groups of all levels, from individual contributors to executive
leadership; through written and verbal presentations, facilitation and resolution of outstanding issues, and
appropriate recommendations.
Lead analysis to define, analyze, and develop enterprise solutions to resolve business impacts.
This job description is intended to describe the general responsibilities and type of work being performed by
people assigned to this position. The major job functions/components above are the typical functions of the job
and are not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Personnel
in this position should be aware that the responsibilities, tasks, and duties of the jobholder may differ from those
outlined in this job description and various other duties may be assigned as needed.
Hiring Requirements/Qualifications
Education/Experience
A Bachelor’s degree and 8 years analysis experience .
In lieu of a degree, 10 years of analysis is experience required.
PC Skills: Word, Excel, PowerPoint and Visio/ Visual Design are required
Hiring Preferences
Graduate Degree preferred
Demonstrated facilitation skills that include workgroup leadership, problem
resolution across multiple groups, etc.
Practice leadership and role model for maturation process
Demonstrated ability to inspire trust and perform duties in a neutral
professional manner
Demonstrated ability to facilitate leadership alignment and escalate issues
professionally keeping the enterprise objectives in the forefront
Demonstrated analysis, requirements elicitation, data collection, and
reporting skills
Technical and general IS knowledge
Experience in, or knowledge of, the health care industry, customer service
industry, and/or management consulting is strongly preferred
Requirements Management:
Experience with functional specifications and business process
validation
Experience with industry-aligned methodologies and techniques that
include but not limited to use case modeling
Experience with technical specifications, test strategies, test plans,
and test results
BA-BOK Alignment
IIBA Affiliation
Business Process Excellence:
Experience with process design, process documentation, and analysis
Soft Skills/Abilities:
Excellent research, analytical, and problem solving skills
Strong quantitative skills
Excellent oral and written communication skills and strong presentation
skills are essential
Ability to assess risk of business initiatives
The candidate must be a creative and experienced self-starter
Strong interpersonal skills
Conflict resolution experience
Professional Certification:
CBAP Certification (desired)
In lieu of CBAP, BA certification and advanced related graduate degree
Business Process Excellence:
Lean , Six Sigma, Design for Six Sigma, or TQM
Bachelor's Degree