Description

Job Description

Major Responsibilities:

Responsible for supporting connectivity requirements for the Equities Trading desk. Major responsibilities include:

Setting up connectivity & on-boarding clients for Equity Trading platform using FIX and other similar protocols;

Performing electronic trading connectivity, testing & certifications.

Monitoring electronic trading systems and server side software to ensure systems are working correctly.

Identifying, troubleshooting and responding to emergency situations impacting live trading.

Working with the traders to understand & implement client connectivity requirements.

Develop test plans for enhancements & new modules of vendor provided software. Work with users to certify enhancements.

Escalating problems pro-actively and ensure all stakeholders are kept aware of issues and their development.

Working with the vendor testing & deploying enhancements to the Equities trading systems.

Creating and maintaining a knowledge base, support scripts, documentation and procedures.

Supporting the applications that are used on trading desks.

Required Qualifications

2+ years IT support experience in the Equities electronic trading environment.

2+ years of experience in FIX, client connectivity and on-boarding clients.

Excellent interpersonal and communication skills with a strong customer service orientation.

Must be comfortable using standard UNIX utilities to debug, trace, and problem-solve.

Very strong troubleshooting, debugging, and analysis skills.

Knowledge of FIX messaging protocol and be able to conduct client testing.

Experience with and understanding of databases.

VB/Excel/Perl/Bash And/or Other Scripting Experience.

Understanding of trade and market data feeds.

Experience working on a trading floor supporting mission critical applications

Excellent written and verbal communication skills

Strong educational background with BS / MS in Computer Science, Engineering or related area.

Other Qualifications

Familiarity with Java, ability to read code and make modifications is a plus

Key Skills
Education

Any Gradute