ERP Analyst (Kronos)

ERP Analyst (Kronos)

,United States

Contract

Skills

UKG Pro

Kronos 

JD
Knowledge Base: 3-5+ years’ experience
• Implementation and maintenance experience on UKG Pro and Dimensions
• Work experience in migrating from Dimensions to Pro and supporting upgrades
• Handson experience on Pro features (some or most) like HR management, Talent Management, Workforce Management, Payroll & compensation, Time & Attendance, Taxation, Learning Management etc.,
• Handson experience in setting up and maintaining time Clocks (Manual/ Biometric/ RFID)
• Resetting and handling reporting issues and resolving clocking errors (failed punches, Clock-ins, Clock-outs etc.,)
• Support customization needs for clocking and time management as requested by the user group(s)
• Handson with Reporting and Analytics modules generating reports like Time tracking, Performance evaluation reports, Tax reports, Overtime reports etc.,
• Handson experience in handling configuration and updates to employee information in UKG Pro
• Support Kronos platform for post-production issues resolution and ongoing O&M activities
• Handson experience in workflow automation using workflow builder e.g.: payroll and pay rules automations
• Work experience in Data import and Data export with other ERP and clinical systems across the organization
• Handson experience working on Role based Access control (RBAC)
• Work experience integrating Kronos with other ERP and enterprise systems using APIs, connectors etc.,
• Ability to manage and maintain data in compliance with regulatory needs of the organization and geographic location
• Support end user education and Issue resolution
• L2 Support - Provide full service L2 support needed for end users that includes debugging, triage, escalation, resolution, deployment or configuration changes, document Root causes for future needs
• L3 Support - Collaborate with Vendor support and product teams to adjust and enhance workflows, configurations and features as requested by the business stakeholders
• Capture end user requirements for enhancements (SRs) and if needed work with vendors to get the requirement configured as desired by business
• Support documentation for end user training, Service desk support etc.,
• Support system upgrades, migration, Integration, or any other transformation activities needed to keep the environment up to date
• Active contributor to Workflow Automation, Self Service enablement, Regulatory compliance data reporting, Interoperability, and Integration items
• Exposure on ServiceNow to support the maintenance needs