ESM Architect

Description

Job Title

ServiceNow Architect (8-10 Years)

Must Have Experience

Experienced in implementation of ITSM solution using industry best practices
Experienced of implementing ITSM + (one of ITOM, ITBM, GRC, CSM, HRSD)
Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound
Good experience of Service Portal and widget creation
Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation
Knowledge of Authentication via Auth 2.0, certificates and Mid Server
Implemented ServiceNow project in Domain separated instance
Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.
Good knowledge of MID Server installation and management
Experience of custom applications development
Experience of LDAP/Active Directory/SSO implementation
Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation

Good To Have Experience

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Experience in working on Performance Analytics
Design and modification of ServiceNow Service Portal.
Review existing set up and provide best practice recommendations in line with the OEM
Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
Experience with HTML coding and Jelly script strongly preferred