ESM Tech Lead

Job Description

Job Title

ServiceNow Sr Admin (5-8 Years)

Must Have Experience

5+ years of hands-on experience on ServiceNow administration

Ability to demonstrate and lead on defining ITSM best practices, testing & migration approach

Experience in participating Technical Governance board assisting on Technical Analysis of new features, tech debt

Experience with Release planning, release governance , production readiness review

Familiar with administration of Custom Codes

Hands on experience in leading at least 2 ServiceNow upgrades, establishing best practices

Knowledge of Flow Designer, Integration Hub

Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation

Hands on experience with Performance Analytics

Knowledge of Authentication via Auth 2.0, certificates, and Mid Server

Good knowledge of MID Server installation and management