Description

Project Description:
*Position provides first line support of ETL admin mailbox support requests on tasks spanning all supported platforms and environments dev, qual, prod.
*New work items include platform support tasks for IICS AMI refreshes & upgrades, SnapLogic deployments which is a growth platform.
*This contractor has to work on daily support tickets which will range from 900 to 1100 tickets per 6 months which include platform upgrade support tasks that generally involves longer duration to complete the ticket.
Skills Required:
*Provide administrative support for Informatica and SnapLogic platforms ensuring platform operational health.
*Assist in the planning and execution of Informatica and Snaplogic upgrades, AMI refreshes, patching etc &ETL Admin mailbox support of requests
*On call rotation 24x7 support
*Troubleshoot/diagnose technical issues for resolution Capability: The technical skills required in support our Informatica products suite (Power Center, Data Quality, Information Life Cycle Management, Test Data Management, MDM, IICS), JAWS analytics and SnapLogic.
What we looking for:
*Technical skills required in support our Informatica products suite (Power Center, Data Quality, Information Life Cycle Management, Test Data Management, MDM, IICS), JAWS analytics.
*This position is also responsible for on-boarding new projects in platforms like snaplogic and should be able to support them technically.
*Ability to support and communicate with users/clients on a daily basis.

Education

Bachelor's degree