Field Services Technician

Key areas of responsibility include:
Build credibility and trust with customers and team members by understanding, prioritizing and escalating needs, conducting pro-active regular customer/site visits and providing regular documented communications regarding status of assets and equipment

Adopt, develop, educate, implement and socialize best practices with all levels of staff and management

This should include seeking out opportunities to increase capability, capacity and initiating and/or participating in process improvement initiatives

Manage company assets effectively in accordance with established processes while meeting required State and Federal regulatory requirements. Adhere to established training, quality, and safety requirements

Perform all administrative duties within established client and regulatory timeframes including timesheets, service work orders, expense reports, service orders, preventative maintenance, installation documents, site and service documentation, and other related paperwork

Provide equipment planning and pre-purchase evaluations of new equipment to site and Clinical engineering management

Requirements:

HS Diploma or GED Required, Associates Degree in Applied Science or related field preferred

Minimum of TWO years related experience in the repair and maintenance of medical equipment

Must have a valid drivers license

Must be capable of trouble-shooting bio-medical devices and related equipment

Ability to interact with all levels of Health System personnel to include: management staff, consulting staff, clinicians, clinical administrators, etc