Financial Systems Analyst

Job Description:

About the Role:

Coworking is the future of office space and you can help us blaze that trail. We are looking for an enthusiastic Financial Systems Administrator to join our growing fintech platforms team. This role is a great combination of support, implementation, and systems administration. Day to day you will be working with our Finance Team to assist with the close, budgeting and reporting obligations, payables, system integrations, and special projects. We're looking for someone hungry to increase their SAAS product knowledge, build customizations, and strengthen the IT controls environment. You will have broad cross-departmental exposure to all areas of the business, which is vital to helping Industrious scale into an international brand that transforms the way work is done. The impact of this role affects the experience that thousands of members and vendors have on a daily basis. Our ideal candidate is proactively looking to create efficiencies, educate users, and build scalable solutions that can accommodate an ever-changing business. This role can be based in any of Industrious’ major US markets, including New York City, Washington DC, Boston, Atlanta, Miami, Chicago, Phoenix, or Los Angeles, so if one of these locations is where you call home, we'd love for you to apply!

Responsibilities:

•             Day to Day administration of financially oriented software products.

•             Manage employee access for relevant systems including new user setup, permission, and deactivation.

•             Provide ad hoc support to the Finance team during the month-end close process, which includes troubleshooting and custom reporting.

•             Act as the main client side stakeholder for Industrious during system implementations.

•             Take ownership of, and project manage, all of your own initiatives.

•             Support the company’s SOX policies and procedures, which includes logging and maintaining support tickets. (need to know how to respond appropriately to the right and wrong thing to do in certain scenarios, but having been part of a team in a SOX environment)

•             Centralized point of contact for managing and disseminating knowledge on Industrious' systems you own (e.g., answer user questions, maintain FAQ, conduct training).

•             Scope, build, and test customization as needed.

•             Recommend innovative approaches for automating tasks and improving product features. Identify opportunities to leverage our resources and provide economies of scale.

•             Identify patterns and trends in end-users support requests to inform ongoing enhancements.

•             Other responsibilities include, but are not limited to ad hoc analyses.

Requirements:

•             Bachelor’s degree

•             3-5 years of systems implementation and administrative experience with softwares like NetSuite, OneStream, Zuora, Coupa, Workiva, ZenDesk, and Workato.

•             Excellent verbal, written and interpersonal communication skills with the ability to interact   effectively and professionally with management, vendors, colleagues and members.

•             Strong analytical disposition with high attention to detail, accuracy and organization.

•             Creative thinker and problem solver.

•             Proven ability to meet deadlines.

•             Strong Microsoft Office skill set.

•             Ambitious and determined to make differences in a fast-paced environment