Description

Role: Fleet IT Technical Engineer

Location : Aberdeen, UK

Job Type : Permanent

Job Description
 

  • The Fleet IT Technical Engineer is a technical and practical role working in an outsourced environment to provide IT technical knowledge and practical infrastructure delivery of IT services to our client’s fleet of vessels globally located.
  • IT services on vessels broadly includes the disciplines of servers, storage, backups, network, power/UPS, desktop. It is expected that the individual will have a niche skill from one of these areas but be competent in most other and have an appreciation of interdependencies of services.
  • There is a practical aspect to this role where the individual will be required to deliver work end to end which will include racking, connection and configuration.
  • There is a requirement to undertake adhoc vessel visits as part of project delivery – therefore flexibility to travel is key. This is primarily an office/workshop based position based in Aberdeen.
  • Key Requirements
  • Build, configure and Deliver to a defined design specification from the disciplines mentioned above.
  • Work with Fleet IT Team Manager & Project Manager to provide technical project delivery.
  • Proactive problem management in conjunction with support teams, for issues or outages relating to supported business as usual services in line with service criticality expectations.
  • Contribute to technical design for new and upgraded Fleet IT solutions, working closely with IT Architecture teams on defining and applying technology standards in vessel environment.
  • Complete standardised technical documentation.
  • Define projects requirements. Working together with our client and stakeholders in business areas to ensure projects are delivered successfully.
  • Keep up to date with industry standards and developments.
     

KEY RELATIONSHIPS/ STAKEHOLDERS
 

  • Global IT Architects
  • Applications vendors
  • Client Subcontractors
  • Client Business Areas
  • Vessel Marine Crew
     

Professional Qualifications / Experience
 

  • IT degree level education or equivalent experience
  • Relevant experience of IT infrastructure, server, cloud, network, communication architectures and applications.
  • Knowledge of industry standards and current technology trends.
  • Understanding of IT operational risk management, project delivery and service methodologies (e.g. ITIL, ISO).
     

PERSON SPECIFICATION
 

  • Proven IT projects implementation skills.
  • Excellent communication both verbal and written with strong team player mindset and an ability to foster good professional relationships with client and project stakeholders.
  • Ability to work under pressure, meet tight deadlines with a pragmatic and flexible approach.
  • Enthusiastic, energetic and self-motivated.
  • Able to work with minimal supervision and take responsibility for moving projects and work forward.
  • Ability and flexibility to travel – sometimes at short notice.

Education

Any Graduate