GA DOR - IT Business Analyst / Coder

Job Summary

Under general supervision assist the Vendor Support Team designing and updating forms and booklets and to assist with the certification testing process for software vendors' paper and electronic submissions

Job Responsibilities

Create, update, and maintain tax forms and booklets using design tools and software.

Prepare charts, graphs, or forms to go along with business and technical requirements.

Provide customer service by answering design/form layout questions and 2D barcode inquiries.

Work with internal business partners to verify that the forms meet requirements and are compliant with form standards.

Ability to think through workflows and the characteristics that make each workflow different.

Troubleshoot forms issues.

Test and review web forms for posting to the Departments website.

Respond to vendor inquiries regarding forms and submissions.

Test software vendors paper tax documents and payment vouchers for barcodes, content, placement, and scanlines.

Test software vendors electronic file submissions for standards, accuracy, and completeness.

Perform complex form design calculations.

Translate and organize complex technical information into an array of readable formats.

Analyzes test results and prepares recommendations based on findings.

Provide software vendors with feedback by documenting errors discovered during testing.

Review electronic formatted files to ensure data elements are present.

REQUIRED Qualifications

Bachelors degree in a related field from an accredited college or university

JavaScript, Coding/Programming Experience Required

Adobe Acrobat Pro DC

Microsoft Office suite: Word, Excel, Power Point, Notepad

Experience coding and re-coding data contained within various forms/documents

Test, review and troubleshoot forms/document design

Experience reviewing test cases.

Make update/add-on to previous coding