Genesys System Engineer

This is an engineer role within Development engineering team, candidate should be able to brainstorm and develop solutions in the lab and perform proof of concept testing.
Extensive experience with large enterprise SIP deployment and call routing utilizing Ribbon SBC PSX - Expert SIP troubleshooting using Wireshark and other VoIP analyzer tools - Expert Experience working with Cloud Technologies such as AWS and Azure - Intermediate Transcoding, TLS/SRTP deployment -Intermediate Genesys platform experience - Beginner Linux adminstration - Intermediate Ribbon SBC SIP Recording deployment - Intermediate Experience with WebRTC technologies - Intermediate Location - Austin, SCV or Dallas.

In addition to the development of the software, and corresponding artifacts, the scope must include participation and support of reviews with IS&T internal groups, testing at various stages of the project, and production cutover and warranty support.