Description

Duties & Responsibilities:

  • Support configuration of almost all aspects of the GenTax system, including returns, letters, penalty, interest, transactions, customer types, workflow, screen layouts and window flow.
  • Candidate must possess good understanding of different software development methodologies; both traditional and Agile.
  • Other duties include requirement gathering and analysis, preparation of implementation specifications, source control, scripting, software debugging and testing; experienced in migrating component and configuration changes to upper environments.
  • The incumbent will participate in project teams comprised of IT staff, OTR business unit staff, and vendor staff, establish business requirements for agency systems and provide technical solutions concerning complex problems. Plan, coordinate the installation, configuration, testing, and ongoing maintenance of business applications. Implement revisions to IT systems to sustain appropriate system performance. Write and maintain system database documentation, including data standards, procedures and definitions for the data dictionary. Incumbent need to be able to have effective communication with IT project managers, Business analysts, other programmers, operational staff, security staff, and business staff that are working on the solution.
  • Ensure that designs are effective in addressing operational problems and provide high reliability and availability. Evaluate the feasibility of implementing new technologies within current environments. Install, configure, test, and implements vendor supplied modifications to existing database and tax application software. Develop and evaluate test data to validate program modifications. Follow change control and configuration management processes required for implementation of modifications to production systems.
  • Troubleshoot and work with vendors to resolve issues with system availability, functionality and performance. Coordinate with vendors to implement new functionality and maintain current functionality. Resolve technical issues identified during audits. Monitor database and financial systems performance data and makes appropriate system tuning adjustments to optimize performance, and to correct and prevent problems. Consult changes to the operating environment such as new software or hardware installations. Work with security staff to document and implement processes and procedures to ensure compliance with District, OCIO and IRS security controls. Performs other duties as assigned.

 

Qualifications:

  • Implemented GenTax' discovery at a revenue state agency site. Specializing in creating new campaigns for collections
  • Working knowledge of the following GenTax' modules for at least 3 years:
  • Discovery
  • Collections
  • Taxpayer Access Point (TAP)
  • General Ledger
  • Registration
  • Returns
  • Fraud
  • Payments

 

Technical Skills:

  • Microsoft Certified Professional (MCP)
  • MS Visual Basic (.NET)
  • Oracle
  • MS SQL Server


 

Education

Any Graduate