Global Sales Administrator Intern

Sales administration can be an excellent career choice for individuals who are organized, detail-oriented,and have strong communication skills. While there is no specific major required for a sales administrator, certain fields of study can provide a strong foundation for this career, such as business administration, marketing, or finance. A degree in these fields can provide knowledge in areas such as sales strategy, customer relationship management, and financial analysis, which can be beneficial for a career in sales administration.

In addition to a relevant degree, a successful sales administrator should possess certain  
personal characteristics and skills, including:
 

• Strong communication skills
• Organizational skills
• Attention to details
• Analytical skills
• Customer focus
• Adaptability
• Team player

A list of some typical tasks and responsibilities that a sales administrator might be responsible for:
1. Managing customer inquiries: Responding to customer inquiries by email or phone,
providing information on products or services, and resolving customer issues.
2. Sales data management: Entering sales orders, updating customer information, and
generating sales reports for management.
3. Supporting sales team: Assisting sales representatives with lead generation, scheduling
appointments, preparing sales presentations, and following up with customers.
4. Creating and managing sales collateral: Developing sales materials such as product
brochures, presentations, and proposals.
5. Coordinating with other departments: Collaborating with marketing, finance, and other
departments to ensure smooth and effective sales operations.
6. Managing CRM: Maintaining the company's customer relationship management (CRM) system by entering data, updating customer information, and ensuring data accuracy.
7. Supporting sales forecasting: Assisting with sales forecasting by tracking sales data,analyzing trends, and identifying opportunities for growth.
8. Order processing: Processing sales orders, coordinating with production and shipping teams, and ensuring timely delivery to customers.
9. Resolving customer complaints: Addressing customer complaints and working with the
sales team and other departments to resolve issues and maintain customer satisfaction.

Overall, the role of a sales administrator is to provide essential support to the sales team and ensure that the sales process runs smoothly and efficiently. This involves managing customer inquiries, processing sales orders, coordinating with other departments, and maintaining  accurate sales data.